#AWS PINPOINT HOW TO#
#AWS PINPOINT UPDATE#
#AWS PINPOINT PROFESSIONAL#
#AWS PINPOINT SIMULATOR#

#AWS PINPOINT PROFESSIONAL#

Professional auto-reply to emails sent to the configured sending email addressesĪmazon Pinpoint Basics Amazon S3 Triggered Endpoint Imports DescriptionĮven though Pinpoint has great API support to stream endpoint data to Pinpoint in realtime, many customers operate in a batch world and are used to loading data between systems in a batch method.Common practice configuration when sending emails.Pinpoint template instead of SES template is used as the latter does not currently have Console interface allowing for easier modification.

It is assumed that no additional tracking and actions are needed on such rejected and auto-replied emails, but you can further modify the flow by moving the rule around, adding more actions, and even specifying a particular SES Configuration Set.

#AWS PINPOINT SIMULATOR#

If still in the sandbox, you can only send email to the Amazon SES mailbox simulator and to email addresses/domains that you have verified.

Ensure your SES domain is verified and you are out of the sandbox.

While most of the configuration is done on the SES side (as that is the one processing received emails), even so called 'Pinpoint-only' deployments can use this approach as the email configurations are shared between the two services already.

Optional template tag %%NAME%% is replaced with the original email's FROM and %%ID%% with the SES email message id. The template subject is used as the prefix for the original email subject. Finally the latter looks up the chosen Pinpoint template and uses it to reply back. Once the rule is set, it is pointed to a Lambda function. It can also have the default response address set or simply reuse the address that the original email was sent to. The rule can be limited to specific email address, specific domain, or just be set to be across all domains. A new rule is added to the SES Email Receiving Rule Set. The architecture below allows one to deploy a templated auto-response behavior for a SES/Pinpoint domain/email address. If that is not specifically configured, using such a non-existing email address would lead to an unhelpful and unprofessional server rejection due to address not being registered.

#AWS PINPOINT HOW TO#

It is often expected, however, that should somebody reply to such an email, that they would receive an automated guidance/confirmation that the address is not monitored and possibly who and how to reach for assistance. Most of the time, the outgoing email address used to send email w/SES and Pinpoint is not setup to receive emails (aka No-Reply). Amazon SNS Notification Examples for Amazon SES.Configuring Amazon SNS Notifications for Amazon SES.Amazon SES Notifications Through Amazon SNS.Adhere to customer complaints and feedback.Best Practices configuration when sending emails.

#AWS PINPOINT UPDATE#

The Lambda function should then evaluate the events and for Bounces and Complaints, update the email address source database and remove the offending addresses from future sends.Īdditionally, the Lambda function should be configured to make use of the SES Account Level Suppression List functionality to automatically suppress this email address from future sends. The architecture below shows how SES can be configured to emit events to SNS which is then routed SQS and finally to a Lambda for processing. Failing to respond to these events will damage sending reputation.

Many events can be generated by SES, but two that are of high concern are Bounces (the recipient's mail server permanently rejected the email) and Complaints (the email was successfully delivered to the recipient, however recipient marked the email as spam). SES should be configured to emit events regarding email activity. One such consideration for executing any email delivery is reputation management by means of event processing. Like many other IT functions, sending emails requires operational oversight and ongoing management.

Triggered Imports, Phone Validate, Campaign Create.

Connect (or Facebook, WhatsApp, Twitter, anything) as a Pinpoint Campaign Channel.

External Amazon Pinpoint Campaign Templates.

Send-Time Amazon Pinpoint Campaign Attributes.

Federated Segmentation with Amazon Athena.

Digital User Engagement Events Dashboard.

Add / Remove from Segments via Event Activity.

Automatic Amazon Pinpoint Campaign Creation.

AWS Digital User Engagement Reference ArchitecturesĪ repository of reference architectures for AWS Digital User Engagement services, Amazon Pinpoint and Amazon Simple Email Service (SES), and other AWS services.

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